This error occurs when:
- an LTI link is selected in a "student view" or "instructor view."
- an LTI link was selected in an LMS development course shell that does not have an instructor associated with it.
1. Check that you are not in a preview mode in your LMS.
2. Check that the course is associated with the instructor in the LMS.
If you are trying to view the course as a student, you will need to create a "test student" in your LMS. If the issue is not resolved contact your regional account manager.